Privacy Policy for Prisme Analytics

TL;DR: For visitors to prismeanalytics.com, we refrain from using cookies and refrain from collecting any personal data. Should you opt to create an account, we only request essential information, sharing it solely with services necessary for our app's functionality.

At Prisme Analytics, we are dedicated to adhering to GDPR, CCPA, PECR, and other privacy regulations on our website and within our web analytics product. We prioritize the privacy of your data — it's yours, not ours!

Within this policy, we detail the data we collect, the reasons behind it, how we handle your data, and your rights concerning it. We assure you that we never sell your data, neither have we nor will we ever do so.

Our commitment to data protection and privacy

Prisme Analytics is a privacy-first analytics company. We make money from our paying customers, so there's no need or reason to sell, rent or give away any of your data (that's not our business model).

We hope to provide you with clear and transparent information on how we process your personal data (as a controller) and your data protection rights. If you feel that any information is unclear or missing, please do not hesitate to contact us.

Your data protection rights

• Access and rectification: you may request a copy of the information we process about you and ask us to rectify any incorrect data.
• Erasure or restriction: in some circumstances, you may ask us to delete or restrict our processing of your data, but we cannot delete any data we are legally required to process.
• Object to processing: in some circumstances, you may ask us to stop processing your data.
• Data portability: in some circumstances, you may ask us to transfer your data to you or another organization. Also, if you're unhappy about how we process your data, you have a right to complain to a national data authority. We hope, however, that you will contact us first so that we can try to resolve the matter for you in a satisfactory way.

Please get in touch with us if you have any questions about how we handle your data or want to exercise one of your rights. You are entitled to a reply within 30 days.

For Visitors to prismeanalytics.com

Your privacy as a visitor to our website is paramount. Hence, we refrain from tracking individual people. Specifically:

• We do not collect any personal information.
• No data, such as cookies, is stored in your browser.
• We do not share, send, or sell any information to third parties.
• We do not collaborate with advertising companies.
• We do not engage in mining or harvesting data for personal or behavioral trends.
• We do not monetize any information.

We employ the Prisme Analytics script to gather anonymous usage data for statistical analysis. Our aim is to track overall trends in website traffic, not individual visitors. All data remains aggregate, with no collection of personal data. You can review the data we collect in our live demo.

Data collected includes referral sources, top pages, visit duration, device information (type, operating system, country, browser), and more. Comprehensive details can be found in our data policy.

For Customers and Subscribers of Prisme Analytics

Our core principle is to collect only what's necessary and process this information solely to furnish you with the service you've subscribed to.

We partner with trusted external service providers for specific offerings. These providers undergo meticulous selection and adhere to high standards of data protection, privacy, and security.

Here's what this entails:

What we collect, why, and the services we use:

• An email address is essential for account creation. This facilitates logging in, personalizing your account, and sending essential information like invoices or updates.
• A persistent first-party cookie is stored to maintain your logged-in status for seamless usage across sessions.
• Payment processing is handled by Stripe, a third-party payment provider.
• Transactional emails and reports are sent via Zoho Mail, with open and link tracking disabled.
• DuckDuckGo is employed for fetching site favicons.

Whom we share your personal data with

To run our business efficiently and securely, we sometimes will have to share your personal data with other (trusted) parties such as:

• IT support, when necessary
• Public authorities: when we are obliged to report to them
• Stripe: to send invoices and manage subscriptions.
• Gravatar: to display a profile picture.

Data Retention:

We retain your information as long as your account remains active or as necessary to provide services. Additionally, we may retain and use this information to comply with legal obligations, resolve disputes, enforce agreements, and protect legal rights.

You can opt to delete your Prisme Analytics account at any time, resulting in immediate permanent deletion of all associated data.

Changes and Questions:

We reserve the right to update this policy to comply with relevant regulations or reflect new practices. Significant changes will be announced on our company blog or social media profiles.

Should you have any questions, comments, or concerns regarding this privacy policy, your data, or your rights, feel free to reach out to us at privacy@prismeanalytics.com.